When was the last time you had a WOW customer service experience?? An experience so good that you were left speechless, empowered, and feeling incredibly special!! In that moment, you became a customer for life! Unfortunately, these situations rarely happen, anymore. The service industry was originally built on relationships and providing an exceptional customer service experience. Think Dale Carnegie and Ritz-Carlton Hotels. Providing great customer service is their #1 priority. Sadly, this is no longer the norm in today’s world.
At Apex Orthodontics, Dr. Jim Fraser and Dr. Jake Schering have made it their mission to provide an outstanding experience for their patients, parents, and staff. They take tremendous pride in the relationships that they create and wake up every morning motivated to provide that WOW experience! Whether Dr. Fraser is officiating a wedding (an honor he’s had 3 times!), or Dr. Schering is helping his wife, Colleen, complete another beach-glass masterpiece for her clients, they are driven to deliver a top-notch, one-of-a-kind, experience for everyone.